What does it mean for a product to be in pre-order?

A product in PRE-ORDER means it's not yet available for immediate delivery, but is on its way and can be pre-ordered before its official availability. This guarantees that you'll have access to the product once it's in stock. We recommend placing a PRE-ORDER to avoid missing out and skipping the next batch.

How do I know when a product that is in PRE-ORDER arrives?

Pre-order product availability dates are listed on the relevant product page or on our #pre-orders Discord channel: https://discord.gg/simufy

What does it mean when a product is in stock?

When a product is in stock, it means it's available in our warehouses and can be shipped immediately after the order is placed.

How do I know if the product I want is in stock?

You can find out if the product you want is in stock by checking the product page. Typically, a message will appear indicating its availability, such as "Shipping immediately" or units available. If it's not in stock, one of these statuses will typically appear: - Out of stock: No units are available and you may have to wait for them to be restocked. - Pre-order: The product is available for reservation before it arrives in the warehouse.

Are the products made of quality material?

Absolutely yes. The products offered are carefully selected to meet high quality standards. This ensures that the materials used are durable, safe, and fit for their intended purpose.

Official distributors